Welcome to the AlfaTradersFX Help Center—your one-stop resource for guides, articles, and answers to commonly asked questions about our platform. Whether you are a new user looking to set up your account and make your first trade, or an experienced trader exploring advanced features, our goal is to provide clear, step-by-step instructions that address all aspects of your cryptocurrency trading journey.
If you already know what you’re looking for, simply use the search box above to quickly find articles related to specific topics or features. Otherwise, feel free to browse through our various Help Center categories below. We continually update and expand our documentation to reflect the latest platform enhancements and regulatory changes, so be sure to check back often for newly published content.
Still have questions or concerns? Our support team is always here to help. You can reach out to us via email at [email protected] if you need personalized assistance or have complex issues not addressed in our self-help articles. We appreciate your feedback and are committed to ensuring that your experience with AlfaTradersFX remains as smooth and enjoyable as possible.
When you register on AlfaTradersFX, you’ll be asked to provide a valid email address and create a secure password. As part of the verification step, we will send a 6-digit code from [email protected] to your registered email. Please note that this code expires in 15 minutes. Once your email is confirmed, your basic account will be activated, enabling you to explore our platform features.
The verification code you receive is directly tied to your account’s security. By entering this 6-digit code within the 15-minute window, you ensure that no one else can claim your email or impersonate you on the platform. Once verified, you may opt to provide additional KYC (Know Your Customer) details depending on your trading volume and preferred features. Completing these steps will not only comply with regulatory standards but also unlock access to higher withdrawal limits and more advanced trading capabilities.
We want every new trader to feel confident before committing real funds. That’s why each new account is automatically set up with a demo wallet, allowing you to practice trading strategies without risking actual money. Once you’re ready to trade live, you can make your first deposit through M-Pesa. Our minimum deposit requirement is 15 USD, which can also serve as your starting trading balance. This approach gives you the freedom to familiarize yourself with order placements, chart analysis, and other features in a risk-minimized environment before moving on to real-market trades.